Per scaricare il file d’interesse cliccare il link Download a destra di ogni titolo
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| Presentation | sss | |
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| CCA Overview | Download | |
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| Data Sheets |
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| Oracle CCA Advanced Supervisory Features | Download | |
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| Oracle CCA Integration with Siebel CRM | Download | |
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| Oracle CCA Interaction Manager | Download | |
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| Oracle CCA Multitenancy | Download | |
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| Oracle CCA Outbound Dialing | Download | |
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| Oracle CCA Quality Monitoring & Reporting | Download | |
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| Oracle CCA Rounting & Queuing | Download | |
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| White-Papers | ||
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| The Virtual Call Center Infrastructure Considerations | Download | |
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